Privacy Statement

Welcome to SafeCert SSL Certificate Service (hereinafter referred to as "we" or "this service"). We take your privacy protection very seriously. This privacy statement will explain how we collect, use, store and protect your personal information.

I. Information Collection

1.1 Information You Provide

When you use this service, we may collect the following information:

• Account Information: Including email address, nickname, password and other registration information
• Contact Information: Including name, phone number, mailing address, etc.
• Order Information: Including SSL certificate type purchased, domain name, payment information, etc.
• Technical Support Information: Including tickets you submit, consultation records, etc.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect the following information:

• Device Information: Including IP address, browser type, operating system, device identifier, etc.
• Log Information: Including access time, pages visited, click records, etc.
• Cookie Information: Used to provide personalized services and improve user experience

II. Information Use

The information we collect will be used for the following purposes:

1. Provide, maintain and improve our SSL certificate services
2. Process your orders and payment requests
3. Send service notifications, technical support and customer service
4. Conduct security verification and risk prevention
5. Perform data analysis to improve service quality
6. Comply with laws, regulations and regulatory requirements

III. Information Sharing

We promise not to sell, trade or rent your personal information to third parties. However, we may share your information in the following circumstances:

• SSL Certificate Authority (CA): To complete SSL certificate applications and verification, we need to provide necessary domain and organization information to the CA
• Service Providers: Including payment processing, email sending, cloud storage and other service providers, who can only access information necessary to perform their services
• Legal Requirements: When laws, regulations or government agencies require us to disclose information
• Business Transfer: If a merger, acquisition or asset transfer occurs, your information may be transferred

IV. Information Security

We adopt industry-standard security measures to protect your personal information:

• Use encryption technology (SSL/TLS) to transmit sensitive information
• Encrypt stored passwords
• Restrict employee access to personal information
• Regularly conduct security audits and vulnerability scans
• Establish security incident emergency response mechanisms

Please note that although we have taken reasonable security measures, the Internet environment is not absolutely secure, and we cannot guarantee absolute security of information.

V. Cookie Usage

We use cookies and similar technologies to:

• Remember your login status and preference settings
• Analyze website traffic and usage
• Provide personalized content and advertising

You can refuse or delete cookies through browser settings, but this may affect some functions of this service.

VI. Your Rights

According to applicable laws and regulations, you have the following rights:

• Right of Access: You can view your personal information we hold
• Right of Rectification: You can request correction of inaccurate personal information
• Right of Erasure: Under certain circumstances, you can request deletion of your personal information
• Right to Withdraw Consent: You can withdraw previously given consent for information processing
• Right to Data Portability: You can request to obtain your personal information in a structured format
• Right to Object: You can object to certain information processing activities

To exercise the above rights, please contact us through the contact information at the end of this privacy statement.

VII. Information Retention Period

We will retain your personal information for the following periods:

• Account Information: During your account existence and for a reasonable period after account cancellation
• Order Information: At least 5 years as required by laws and regulations
• Log Information: Usually retained for 6 months to 1 year
• Legal Requirements: Retention periods required by relevant laws and regulations

VIII. Protection of Minors

This service is mainly for adults. If you are a minor, please use this service with the consent and guidance of your guardian. We do not intentionally collect personal information from minors. If we find that we have inadvertently collected information from minors, we will delete the relevant data as soon as possible.

IX. Cross-Border Data Transfer

Since SSL certificate services involve international CA institutions, some of your information may be transferred to regions outside Mainland China. We will take appropriate measures to ensure that cross-border transfers comply with applicable data protection laws and regulations.

X. Privacy Statement Updates

We may periodically update this privacy statement. Updated privacy statements will be published on this page and the "Last Updated Date" will be updated. For major changes, we will notify you by email or website announcement.

We recommend that you regularly review this privacy statement to understand how we protect your information.

XI. Third-Party Links

Our website may contain links to third-party websites. This privacy statement does not apply to these third-party websites. We are not responsible for the privacy practices of third-party websites and recommend that you review the privacy policies of these websites.